LOVE it. STYLE it. SHARE it. #littledesignco
Cart 0

RETURNS + EXCHANGES

RETURNS

All items, are made to order, as fabric is on hand. Therefore, items are non-returnable unless there is a defect. Please contact us if there is a problem with any product that you receive within 2-3 days of receipt. If you are returning, item(s) MUST be returned in its original packaging, otherwise you will not be refunded.

In order to return an item please send an email to returns@shoplittledesignco.com and include the following information : 

          • Order number
          • Date ordered
          • Date received
          • Image of defect
          • Reason for return

IMPORTANT NOTES :

  • When returning an item please include the order # in the box. This allows for us to easily process the exchange/return.
  • Please note all products that leave our studio undergo a detailed quality control inspection and are approved for shipping.
  • If your order is at all customized, no exchanges or returns will be accepted under any circumstances. For example : custom size , custom detail, etc.

EXCHANGES :

Exchanges are always welcome within 5 days of receipt. If you choose to exchange a product, item(s) must be returned in its original packaging, otherwise we will be unable to accept the exchange. 

To Exchange please send an email to returns@shoplittledesignco.com and include the following information :

          • Reason for exchange
          • Order number
          • Date ordered
          • Date received
          • Items you would like to exchange for 

RESTOCKING FEE : Please keep in mind that all Little Design Co. products are made to order, because of this a 10% restocking fee will be applied to all exchanges.

To avoid this fee, we highly recommend ordering samples and reviewing our size guides to ensure satisfaction with your order.

IMPORTANT NOTES :

  • When returning an item please include the order # in the box. This allows for us to easily process the exchange/return.
  • Please note that Little Design Co. is not responsible to pay for return shipping arrangements. Exchange merchandise must be in new condition, and subject to inspection by Little Design Co. We have the right to refuse a return/exchange in situations deemed necessary.
  • Please note that your order can only be processed for an exchange one time. Once you have received your exchange items they are non-returnable. 
  • Colors may vary from how they appear on your screen. We highly recommend ordering a sample prior to purchasing to avoid exchanges and restocking fees.
  • If your order is at all customized, no exchanges or returns will be accepted under any circumstances. For example : custom size , custom detail, etc.

CANCELLATIONS :

If you would like to cancel your order, please email orders@shoplittledesignco.com within 24 hours of placing your order. We will not accept cancellations after this 24 hour period.