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RETURNS + EXCHANGES

RETURNS

All items, are made to order, as fabric is on hand. Therefore, items are non-returnable unless there is a defect. Please contact us if there is a problem with any product that you receive within 2-3 days of receipt. If you are returning, item(s) MUST be returned in its original packaging, otherwise you will not be refunded.

In order to return an item please send an email to returns@shoplittledesignco.com and include the following information : 

          • Order number 
          • Date ordered 
          • Date received 
          • Image of defect 
          • Reason for return

IMPORTANT NOTES :

  • Please note all products that leave our studio undergo a detailed quality control inspection and are approved for shipping.
  • If your order is at all customized, no exchanges or returns will be accepted under any circumstances. For example : custom size , custom detail, etc.

EXCHANGES :

Exchanges are always welcome within 5 days of receipt. If you choose to exchange a product, item(s) must be returned in its original packaging, otherwise we will be unable to accept the exchange. 

To Exchange please send an email to returns@shoplittledesignco.com and include the following information :

          • Reason for exchange 
          • Order number 
          • Date ordered 
          • Date received
          • Items you would like to exchange for 

IMPORTANT NOTES :

  • Please note that Little Design Co. is not responsible to pay for return shipping arrangements. Exchange merchandise must be in new condition, and subject to inspection by Little Design Co. We have the right to refuse a return/exchange in situations deemed necessary. 
  • Colors may vary from how they appear on your screen. We highly recommend ordering a sample prior to purchasing to avoid exchanges and potential restocking fees.
  • If your order is at all customized, no exchanges or returns will be accepted under any circumstances. For example : custom size , custom detail, etc.

CANCELLATIONS : 

If you would like to cancel your order, please email orders@shoplittledesignco.com within 24 hours of placing your order. We do not accept cancellations after this 24 hour period.